Frequently asked questions
Everything people
usually ask us
Answers to the most common questions. If yours is not here, write us on WhatsApp and we will reply.
Message us on WhatsApp or through the quote form with date, time, number of passengers, origin and destination. We confirm availability, send you a custom quote and, once accepted, the 50 % deposit is made.
The quote depends on vehicle type, number of passengers, route, duration and particular needs. That is why we do not publish fixed prices: we quote your trip.
Toyota 4Runner, Mazda CX-9, Renault Duster and Kia sedan. The specific vehicle is confirmed by date, number of passengers and service requested. For groups of roughly more than 20�??30 passengers it may be necessary to quote buses or larger vehicles.
Yes, it is our main service. Pickup is coordinated in advance to provide safety and comfort and avoid unnecessary waiting.
Our reference point is the airport parking area, on the middle level between the first and second floors. Depending on the service coordination, the driver may first meet the passenger at an arrivals door and then move to the parking area. The driver contacts the client before the trip.
Yes, with prior assessment. For groups of roughly more than 20�??30 passengers it may be necessary to quote buses or larger vehicles. We confirm availability and vehicle type before closing the booking.
Yes. Credit card, digital payment link when needed, card reader and cash are accepted, subject to the conditions of the operation.
Yes, US dollars (USD) and euros (EUR) are accepted, subject to the conditions of the operation.
A 50 % deposit is required. The remaining 50 % is paid before the trip or service begins.
Routes and stops are agreed in advance. Any additional route or stop must be approved by the company and the driver, and may generate an additional charge.
Yes, the service includes onboard Wi-Fi / internet. It is especially useful for international travellers without local mobile data. Vehicles also have a high-definition sound system and digital music.
Yes. Piedra del Peñol and Guatapé, Comuna 13 and Pueblito Paisa, viewpoints, coffee tour, Oriente Antioqueño, villages such as Jardín, Jericó and Santa Fe de Antioquia, shopping tours and custom routes.
Yes, we provide private transportation and accompaniment for concerts and events. Booking in advance and requesting a quote is recommended, especially during seasons such as the Feria de las Flores.
Yes, and that is what we recommend. Fill in the quote form or message us on WhatsApp with your trip details.
Service options
We do not just take you there. We accompany you along the way.
- Bookings are made in advance. A 50 % deposit is required to book. The remaining 50 % is paid before the trip or service begins.
- Payment methods: credit card, digital payment link when needed, card reader, cash, US dollars (USD) and euros (EUR), subject to the conditions of the operation.
- Tolls and parking are included in the final quoted value when established for the service.
- Any additional route or stop must be approved by the company and the driver and may generate an additional charge.
- Large groups require prior assessment. For groups of roughly more than 20�??30 passengers it may be necessary to quote buses or larger vehicles.
- Concrete vehicle availability must be confirmed according to the date, number of passengers and requested service.
Can I request a custom quote?
Yes, and that is what we recommend. Fill in the quote form or message us on WhatsApp with your trip details.